Why Most Leaders Can't Choose an AI Tool

PLUS: What 12 months of AI agents taught mid-market firms

The Frozen Middle Problem and What aibl's Operators Are Doing About It

PLUS: Lessons from Automating the First Layer of Customer Contact

AI Is Embedding Fast in the UK Mid-Market (Just Not How LinkedIn Says)

PLUS: The Support Mirage and Why You’re Solving the Wrong Problem

When you can't say what you're looking for

PLUS: Why Your Agents Keep Losing Context (And How to Fix It)

Why Operators Are Going On Record

PLUS: Stop practising on your best prospects

What will you do with infinite software?

PLUS: The hidden costs of agentic AI and how governance fixes them

The aibl Download: 7 Links to Close Out and Look Ahead

From real AI costs to human resistance: seven sharp reads on moving from pilots to production in 2026.

Know Who Is Going To Ghost Before It's Too Late

PLUS: 26' Predictions and a thank you from the aibl Team

Treat Agents Like Headcount, Not Software

PLUS: Average AI spend and the case for 'good enough' AI

You're probably underestimating the competition

PLUS: Get to really know your prospect in seconds and the rise of shadow agents

A Big Announcement

PLUS: Pitching precision, overwhelmed mid-market leaders and goodbye to capital letter

Garbage In, Gospel Out

Will you let ChatGPT do your holiday shopping?

PLUS: AI is driving higher IT security costs and a feedback loop to improve AI implementations

Humans Will Stay In The Loop (at least until 2027)

PLUS: A hunt to identify the unspoken barriers to AI adoption and lifting repeat purchase rates in this week's playbook.

9 Mid-Market Principles for Approaching AI

PLUS: An Agentic De-Risking, Pre-Mortem Playbook

If AI Can Only Automate Tasks 3% of the Time, What's the Point?

PLUS: The UK's micro-productivity crisis, how to claw back the time and producing great lead magnets fast

We Analysed 33,000 AI Conversations and 94% of Us Are Doing It Wrong

PLUS: AI in the Friend Zone and More Real Talk From the Market

A Real-Talk Report from our First Advisory Board Meeting

PLUS: It’s high time you built an agent, the skills shortage and a somewhat self-serving caution from Google to the UK’s smaller businesses

AI Tom Hagens, Faster Sales and Why We Started AiBL

PLUS: Why Europe’s 'Apply AI' plan could open doors for UK scale-ups